Summary:
This article highlights nine companies (big and small) that have transformed their online presence by implementing innovative social media marketing.
“We don’t want to scare people into being afraid to use social media to its fullest potential,” Heron said. “We really want to trust them to do it well.”
Liz Heron, the social media editor at The New York Times
Excellent list of tools and resources for small businesses.
Mashable offers up its top picks for tools of the trade.